Hybrid Working: The never-ending search for the right approach

Leaders want to see more people return to the office but employees are expecting greater flexibility, so what’s the solution?

At Ipsos Karian and Box, we’ve analysed more than half a million survey responses from employees in 95 countries since the start of the pandemic, revealing that there is an ongoing conflict between employers and their employees over office working.

In this report, we:

Reveal five new findings on hybrid working

Advise on what leaders need to know to make a call on the future of ways of working

Provide a practical framework and a checklist that will help you plan the approach best suited to your organisation - ultimately helping set your teams up for success in sustaining hybrid working.

About the research

The research in this report comes from a combined study of 542,423 responses to online surveys conducted by Ipsos Karian and Box in 95 countries taking place between January 2020 and July 2022. The studies:

Employee experience studies conducted by Ipsos Karian and Box on behalf of 14 client organisations from across multiple sectors. Online surveys took place between January 2020 and July 2022. The data is unweighted by sector.

Online ‘HR and EX Trends Survey’ conducted online by Ipsos Karian and Box with 415 HR leaders working globally in July 2022.

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Survey’s done – now what? The moment that counts and how not to waste it

No matter how much effort you put into promoting and communicating about your survey, it can all be undone by what happens afterwards.

Creating an employee experience report every executive wants to read

You spent weeks putting together a report on your annual engagement survey and shared it with your execs. But, months later, nothing seems to have come from it. Sound familiar?

IC Index 2025: leading with care and connection

The IC Index 2025 is rich with data, insights and real-world implications that highlight the need for empathetic, honest and clear communication. In other words: the human touch.

Alchemy in action: the magic of blended analytics

Want deeper insights, faster? Data Science Lead Chris Broome explores how combining data sets builds a much richer picture.

Beyond the invite: why survey communications matter

As part of our Steps to Survey Success series, Head of Creative Strategy Rachy McKenzie discusses the importance of survey communications campaigns.

Employee listening is only as good as the questions you ask

As part of our Steps to Survey Success series, Senior Consultant Miles Crosby encourages us to question the questions.

The perfect fit: why you should tailor your employee listening solution

In the first of our Steps to Survey Success series, Consulting Director Josh Reed goes back to basics to look at getting the foundations right.

Hybrid Working: The never-ending search for the right approach

Leaders want to see more people return to the office but employees are expecting greater flexibility, so what’s the solution?

Latest insights

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