But to truly unlock the power of employee listening and get under the skin of issues, you need an employee listening platform that can gather and extract feedback in a way that is insightful, measurable, and actionable – shiny new tech solutions with a great user experience are not enough.
In this guide, we outline the ten key capabilities to assess when sourcing employee research and listening platforms – from ‘data output formats’ to ‘competitor benchmarking’ to ‘action planning solutions’ – and indicate red flags in the sales process to watch out for. We also share over 20 killer questions to quiz technology providers with, helping you give those tech tyres a thorough kicking before you sign on the dotted line.
Ghassan’s two latest guides provide organisations with actionable insights on The Great Resignation: analysing employee attrition data to find the truth behind the headlines and Organisational change: managing the impact on employee engagement and culture.
IC Index 2023
The IC Index 2023 is our latest research in partnership with the IoIC. We’ve surveyed over 3000 employees in the UK to discover what people need from their internal communications.
Exploring Sustainability and Employee Experience: A study of four major Financial Services Institutions
We’ve surveyed over 8000 employees from four major financial services organisations to answer one question: How much does sustainability matter when it comes to creating a great employee experience?Read more
How organisations measure employee engagement (employee research explained)
Our Principal Consultant Joshua Reed explores how 50 organisations measure employee engagement through employee research, also providing some initial pointers for organisations looking to build their own bespoke employee engagement index.Read more
The four-day week: on the horizon or just a mirage?
The latest four-day week trials show overwhelmingly positive results, but there are still question marks about the true feasibility of it becoming the new normal working week, and are there other more immediate ways to achieve the benefits that employees are seeking?Read more
Employee wellbeing: where should organisations be focusing their efforts?
New Ipsos data shows us the size of the challenge we’re facing when it comes to employee wellbeing. So where should organisations be focusing their efforts?Read more
Building Trust in Leaders: New insights and advice on where to start
This report dives into the latest data — revealing why there is little trust in business leaders today, followed by advice from our MD of Client Services, Louise Breed.Read more
Hybrid Working: The never-ending search for the right approach
Leaders want to see more people return to the office but employees are expecting greater flexibility, so what’s the solution?Read more
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