IC UK 2021 - The most comprehensive study of UK employees’ communications and engagement preferences | Report

The listening landscape: mapping your organisation’s maturity

When it comes to employee listening, there isn’t a one-size-fits-all approach. The key is understanding your organisation’s readiness – both to listen and to act

Survey’s done – now what? The moment that counts and how not to waste it

No matter how much effort you put into promoting and communicating about your survey, it can all be undone by what happens afterwards.

Creating an employee experience report every executive wants to read

You spent weeks putting together a report on your annual engagement survey and shared it with your execs. But, months later, nothing seems to have come from it. Sound familiar?

IC Index 2025: leading with care and connection 

The IC Index 2025 is rich with data, insights and real-world implications that highlight the need for empathetic, honest and clear communication. In other words: the human touch.

Alchemy in action: the magic of blended analytics

Want deeper insights, faster? Data Science Lead Chris Broome explores how combining data sets builds a much richer picture.

Beyond the invite: why survey communications matter 

As part of our Steps to Survey Success series, Head of Creative Strategy Rachy McKenzie discusses the importance of survey communications campaigns.

Employee listening is only as good as the questions you ask

As part of our Steps to Survey Success series, Senior Consultant Miles Crosby encourages us to question the questions.

The perfect fit: why you should tailor your employee listening solution 

In the first of our Steps to Survey Success series, Consulting Director Josh Reed goes back to basics to look at getting the foundations right.