Susanna Holten

Principal Consultant


Susanna Holten - Principal Consultant

Susanna Holten

Principal Consultant


  • My role in a nutshell…
    I lead a team of internal communication and behaviour change consultants – and also support our clients in a range of sectors with all sorts of challenges. On any given day, I’ll be involved in everything from internal communications audits through to strategic advisory or developing a campaign with our creative team. I often get the opportunity to get involved in our external thought leadership, which is a real passion of mine. 

  • The favourite part of my job…
    The people! We’ve got a great team here at Ipsos Karian and Box and I know I’ve always got a great day of great interactions ahead of me, regardless of if I’m in the office or working remotely.

    More broadly, what I really enjoy about consultancy is the problem-solving element. It’s really rewarding when you have that lightbulb moment.

  • A typical day…
    No day is like the other in the consulting team. Sometimes it’s all focus time – being immersed in problem solving or writing. Other days, it’s all about clients – meetings, workshops or even focus groups. And there’s a fair share of external work too, where I represent the company in webinars, engage on social media or pitch to new clients.

  • A personal insight…
    What we do, as a collective, at Ipsos Karian and Box really is improving the world of work. I feel proud to work somewhere that really advocates the employee voice – because ultimately, that’s what will help shape brilliant employee experiences.

Latest insights

Ipsos Cost of Living Monitor

The cost-of-living conversation isn’t going away any time soon and how we talk about it with our employees is only going to come under greater scrutiny, thanks to the widening gap between reality and perception.

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Navigating through turbulence: The AI edition

This report focuses on AI and its impact on levels of confidence and trust in organisations.

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Global Trends 2024: Future confidence at work

As part of Ipsos' Global Trends, this report investigates employees' confidence about the future at work

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Global Trends 2024: Strain at work

Our latest study, as part of Ipsos' Global Trends, surveys over 35,000 adults around the world to investigate strain at work

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Wellbeing that works: Tackling burnout through leader-led change

Our ‘Wellbeing that works’ report explores how to champion the best wellbeing practices, reduce burnout and enrich your employee experience.

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IC Index 2024: Trust Issue

The IC Index 2024 delves into the impact of internal communications on trust; a topic on the tip of many a tongue in today’s climate.

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Fear or Apathy? What stops employees speaking up

Our ‘Fear or Apathy?’ study reveals that many UK organisations are missing out on valuable insights and innovation. A lack of comfort in speaking up means that great ideas are going unheard.

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State of learning for UK office employees

The latest Ipsos research on learning in the workplace shows that half of UK workers have not been given opportunities to develop in their job.

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